Terms & Conditions
Welcome to Havo Pharmaceuticals. By accessing or using our website and purchasing our products, you agree to the following Terms & Conditions. Please read them carefully before placing an order.
1. General
These Terms & Conditions apply to all visitors, users, and customers of Havo Pharmaceuticals website (www.havopharmaceuticals.com). By using our website, you confirm that you are at least 18 years of age and agree to be bound by these terms.
2. Products
All products sold on our website are pharmaceutical and nutraceutical products intended for general health and wellness purposes. Our products are not intended to diagnose, treat, cure, or prevent any disease. Please consult your healthcare provider before using any supplement or pharmaceutical product, especially if you are pregnant, nursing, or have a medical condition.
3. Ordering
By placing an order on our website, you confirm that:
- All information provided during checkout is accurate and complete
- You agree to pay the full amount for the products ordered upon delivery
We reserve the right to cancel or refuse any order at our discretion, including in cases of suspected fraud or stock unavailability.
4. Pricing
All prices listed on our website are in Pakistani Rupees (PKR) and are inclusive of all applicable taxes. We reserve the right to change product prices at any time without prior notice. However, the price at the time of your order confirmation will be honored.
5. Payment
We currently accept only Cash on Delivery (COD) as our payment method. Payment is collected at the time of delivery by our courier partner. Please ensure the exact amount is ready at the time of delivery.
6. Shipping & Delivery
- We offer free shipping on all orders across Pakistan
- Orders are dispatched within 1 to 2 business days
- Delivery is expected within 5 to 6 business days after dispatch
- Delivery times may vary during public holidays or due to unforeseen circumstances
For more details, please refer to our Shipping Policy.
7. Returns & Refunds
Opened products are not eligible for return. Unopened products may be returned within 7 days of purchase. If you receive a damaged, defective, or incorrect product, please contact us within 7 days of delivery at +92 300 6682754.
For more details, please refer to our Return & Refund Policy.
8. Intellectual Property
All content on this website including text, images, logos, product descriptions, and graphics are the property of Havo Pharmaceuticals and are protected under applicable intellectual property laws. You may not copy, reproduce, distribute, or use any content from this website without our prior written permission.
9. Disclaimer
Havo Pharmaceuticals makes every effort to ensure that product information on our website is accurate and up to date. However, we do not guarantee that product descriptions, images, or other content are completely error-free. We reserve the right to correct any errors or update information at any time.
10. Limitation of Liability
Havo Pharmaceuticals shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use of our products or website. Our liability in any case shall not exceed the amount paid by the customer for the product in question.
11. Privacy
Your privacy is important to us. Please refer to our Privacy Policy to understand how we collect, use, and protect your personal information.
12. Changes to Terms
We reserve the right to update or modify these Terms & Conditions at any time without prior notice. Any changes will be posted on this page with a revised effective date. Continued use of our website after any changes constitutes your acceptance of the new terms.
13. Governing Law
These Terms & Conditions are governed by and construed in accordance with the laws of Pakistan. Any disputes arising from these terms shall be subject to the jurisdiction of the courts of Pakistan.
Contact Us
If you have any questions about these Terms & Conditions, please contact us:
📞 +92 300 6682754
🌐 www.havopharmaceuticals.com
Monday – Saturday | 9:00 AM – 6:00 PM