Privacy Policy

At Havo Pharmaceuticals, your privacy is our priority. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase from our store.

1. Information We Collect

When you visit or purchase from our store, we may collect the following information:

  • Name, email address, phone number, and billing/shipping address
  • Payment information (processed securely we do not store card details)
  • Order history and purchase preferences
  • Browser type, IP address, and device information (via cookies)
  • Any messages or inquiries you send us directly

2. How We Use Your Information

We use your personal information to:

  • Process and fulfill your orders
  • Send order confirmations, shipping updates, and receipts
  • Respond to customer support inquiries
  • Improve our website, products, and services
  • Send promotional emails (only if you opt in you can unsubscribe anytime)
  • Prevent fraud and ensure the security of our website

3. Sharing Your Information

We do not sell, trade, or rent your personal data to third parties. We may share your information only with:

  • Shipping and logistics partners to deliver your orders
  • Legal authorities if required by applicable law

4. Cookies

Our website uses cookies to enhance your browsing experience, remember your preferences, and analyze site traffic. You can disable cookies in your browser settings at any time, though some features of the site may not function properly as a result.

5. Data Security

We take reasonable technical and organizational measures to protect your personal data from unauthorized access, misuse, or disclosure. Our store is hosted on Shopify, which is PCI-DSS compliant and uses SSL encryption for all transactions.

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, or as required by applicable law. You may request deletion of your data at any time by contacting us.

7. Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Request correction of any inaccurate information
  • Request deletion of your personal data
  • Opt out of marketing communications at any time
  • Lodge a complaint with a relevant data protection authority

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies before providing any personal information.

9. Children's Privacy

Our products and website are not intended for children under the age of 13. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. We encourage you to review this policy periodically to stay informed.

Contact Us

For any privacy-related questions, concerns, or requests, please reach out to us:

📞 +92 3006682754
🌐 www.havopharmaceuticals.com

Last Updated: May 2026